Installations FAQ

Barn Door

Q: What should I do if I have a door trim?

A: You can either put a header board about the same thickness to push the door further away from the wall.

Q: How do you stop the door from rolling off the edge?

A: There will be door stoppers included in the package and you can put them on the end of the rail in order to prevent door sliding off the track.

Q: If I lost my installation manual. Where can I find the installation manual online?

A: You can log in to our website to download a new version of the installation manual. The link is https://ccjh.shop/. You can also send us an email to CCJHUSA@outlook.com, and our customer service will send you the installation manual as soon as possible.

Q:Is this track can be cut to adapt the width of the wall?

A: Yes, the track itself is cuttable. You can use any saw that is designed to cut steel, including a hacksaw or reciprocating saw. Then soften the edges with a circular grinder or metal file. Finish the edges with a course grit sand paper. Most black spray paint can be to touch up the cut end as it won't be noticeable.

Q: Is this hardware suitable for outdoors?

A: It will work for out door setting. If you want to use it outdoors, we recommend that you choose stainless steel styles or you could paint the hardware and treat the hardware prior to placing outside just in case if rust and can extend its service life.

 

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Questions regarding the quality of the product, such as how durable and long-lasting the hardware is, how strong the sliding door is, and how well the kit is put together.

Q1:How durable is the barn door hardware kit from CCJH?

A1:The barn door hardware kit from CCJH is made from high-quality materials and is designed for long-term durability. It is also corrosion-resistant and is tested to ensure it will last for many years.

Q2:How strong is the sliding door hardware kit from CCJH?

A2:The sliding door hardware kit from CCJH is made from high-quality steel and is designed to last for a long time. It is suitable for use on doors weighing up to 330 lbs, and comes with adjustable and removable rollers, safety stoppers, and anti-jump disks.


Q3: Will the hardware fit non-standard door frames?
A3: Yes, the hardware can fit non-standard door frames. It is adjustable and can be customized to fit different door sizes.

Q4: Can I use the hardware with other types of doors?
A4: Yes, the hardware can be used with other types of doors. However, it is best to consult with us for more information.

Q5: Is there a warranty available for the hardware kit?
A5: Yes, the hardware kit comes with 5 year warranty.

Q6: How easy is it to open and close the sliding door?
A6: The sliding door is designed to be easy to open and close. It is equipped with a smooth-rolling mechanism and a robust track system.

Questions related to the installation process, such as whether the hardware is easy to assemble, what tools and materials are required, and whether there are any special instructions for installation.

Q1: Does the hardware kit come with any special instructions for installation?
A1: Yes, the hardware kit comes with detailed instructions for installation. Please refer to the manual for more information.

Q2: What extra tools are needed to assemble barn door hardware?
A2: Most barn door hardware kits come with all the necessary components and tools required to assemble the hardware. However, depending on the specific type of barn door hardware being installed, additional tools may be needed such as a drill, saw, level, measuring tape, screws, and wall anchors.

Q3: How much time is required to install the hardware kit?
A3: The time required to install the hardware kit depends on the size and complexity of the project. However, it typically takes 1-2 hours to install the hardware kit.

Q4: Is it possible to install the hardware kit by myself?
A4: Yes, it is possible to install the hardware kit by yourself. However, it is best to consult with us or a professional if you are unsure of the process.

Q5: Are there any risks associated with installing the hardware kit?
A5: Yes, there are some risks associated with installing the hardware kit. It is important to follow the instructions carefully and take all necessary safety precautions.

Q6: Is there any maintenance required after installation?
A6: Yes, it is important to regularly inspect the hardware and make sure it is in good working condition.

Q7: Are there any additional accessories available for the hardware kit?
A7: Yes, there are additional accessories available for the hardware kit. Please contact us for more information.

Questions about compatibility with existing door frames, such as whether the hardware will fit non-standard door frames, and whether it can be used with other types of doors.

Q1: Is the hardware adjustable to fit different door sizes?
A1: Yes, we provide 4-20FT long track to fit different door sizes.

Q2: Can the hardware be installed on a wall or ceiling?
A2: Yes, the hardware can be installed on a wall or ceiling with ceiling style barn door hardware. However, it is best to consult with us for more information.

Q3: Is the hardware compatible with non-standard door frames?
A3: Yes, the hardware can fit non-standard door frames. It is adjustable and can be customized to fit different door sizes.

Q4: Is the hardware compatible with different types of door materials?
A4: Yes, our hardware is designed to be compatible with different types of door materials. However, you should burchase it from different style of hardware types. So, it is best to consult with us for more information.

Questions about the functionality of the hardware, such as whether the hardware can be adjusted to fit different door sizes, and whether the sliding door will be easy to open and close.

Q1: Is the hardware kit weatherproof?
A1: Yes, the hardware kit is designed to be weatherproof. It is made of high-quality materials that can withstand extreme temperatures and humidity.

Q2: Does the hardware kit come with a silent door closer?
A2: Yes, the hardware kit comes with a silent door closer for added convenience.

Q3: Is the hardware kit easy to maintain?
A3: Yes, the hardware kit is easy to maintain. It is designed to withstand regular use and require minimal maintenance.

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