Installations FAQ
Q: What should I do if I have a door trim?
A: You can either put a header board about the same thickness to push the door further away from the wall.
Q: How do you stop the door from rolling off the edge?
A: There will be door stoppers included in the package and you can put them on the end of the rail in order to prevent door sliding off the track.
Q: If I lost my installation manual. Where can I find the installation manual online?
A: You can log in to our website to download a new version of the installation manual. The link is https://ccjh.shop/. You can also send us an email to CCJHUSA@outlook.com, and our customer service will send you the installation manual as soon as possible.
Q:Is this track can be cut to adapt the width of the wall?
A: Yes, the track itself is cuttable. You can use any saw that is designed to cut steel, including a hacksaw or reciprocating saw. Then soften the edges with a circular grinder or metal file. Finish the edges with a course grit sand paper. Most black spray paint can be to touch up the cut end as it won't be noticeable.
Q: Is this hardware suitable for outdoors?
A: It will work for out door setting. If you want to use it outdoors, we recommend that you choose stainless steel styles or you could paint the hardware and treat the hardware prior to placing outside just in case if rust and can extend its service life.